"58 Ways to Improvise in Training is a 'hands on' book full of ideas to help trainers energise groups large and small. It's a book that will remain on my desk rather than propping it up!" - Leslie Spiers, Managing Director, Proem Consulting Limited

In this innovative volume, twelve leading scholar-practitioners from corporate research labs and independent consultancies tackle the most fundamental and contentious issues in corporate ethnography.

A text for students and practitioners of HRM. Providing a resource for understanding and implementing HR in relation to the needs of the business as a whole, it includes coverage of the key areas essential to the HR function.

Understand how to become a learning organization and achieve business edge with this practical guide.

Provides a tool kit for managers tasked with raising performance and sustaining motivation. This book introduces managers to techniques largely drawn from Brief Therapy. It presents the principles of solution focussed thinking and shows how those principles can be applied to issues which managers may find facing as willing or enforced coaches.

Develop a full understanding of the issues surrounding managing people with this broad-ranging and interactive textbook.

How to assign the right tasks and empower people to tackle them. About the series: Get up to speed "fast" on essential business skills. Whether you're looking for a crash course or a brief refresher, you'll find just what you need in HBR's 20-Minute Manager series. Advice you can quickly read and apply, from the most trusted source in business.

Critically examine the factors impacting upon L&D in organisations with this complete guide.

Shows you how to embed sustainability into things your company does - profitably. Providing prescriptive steps that inform your business decisions, this title helps you launch your company into eco-minded practices. It features the author's five Biosphere Rules that apply the laws of nature as a guide for efficient business operations.

Understand how to plan, implement and manage an effective employee relations strategy with this essential guide from the HR Fundamentals series.

Intended for the 'Employee Reward' module on the CIPD's postgraduate qualification, as well as for Reward modules in a HR and business degree market, this text focuses on Reward in the market place. It seeks to build on the legacy of the Armstrong text but offer a comprehensive, student friendly and critical approach to the subject area.

Redesign your organizational structure and processes to boost employee productivity and wellbeing, reduce stress and staff burnout and improve company performance.

Highlighting the importance of effective corporate governance, this book explores the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the credit crunch and the global financial crisis brought to light.

Closing individual sales, in most businesses, is not enough for success. Success depends on developing profitable lifetime relationships with customers. This book teaches you how to understand the service-profit chain and the interrelationships among customer satisfaction, customer loyalty, employee capability, and company profitability.

Management experts Frank Dobbin and Alexandra Kalev sift through decades of data to show why workplace diversity training fails and what works. Arguing that it's time to focus on changing systems rather than individuals, the authors make data-driven recommendations for diversifying management and creating workplaces where everyone can thrive.

Learn the secrets to creating joy in your work and in your life, no matter what is happening around you-as taught by Professor Rao to business students at top b-schools including Columbia, London Business School, Haas, and more.

* Specifically written for students new to HRM. * Very clear chapter format -- follows natural HRM cycle in structure. * Suitable for a modular new university (semester style) course. * Contains European material/perspective. .

The perfect accompaniment to existing textbooks for courses on human resource management.

Understand the concepts and theories relevant to studying the internal and external contexts of HRM and the issues they raise with this textbook.

Based on a major international survey of some of the world's biggest employers in the hospitality and tourism industries, this book provides an examination of the problems and issues involved and reveals that nearly all of the organizations are failing to address the complexities of HRM in the global marketplace.