Privacy Policy

This shopping system is provided by BookSolve Computer Systems Ltd. (https://www.booksolve.com/), for the University Bookshop at Canterbury Christ Church University.

We require that you create an account on this web site in order to place an order. An account must contain at least: a username (which may or may not be your real name), and a password to protect that account. You may optionally specify your contact and address details. Your user account, and optional delivery details, are stored on this server for your future access.

When placing an order your address, contact, and payment details must be provided. The order, excluding payment details, are sent unencrypted to your email address. An encrypted version, including payment details, is sent to Shoemakers for processing. In addition, an encrypted copy of the order, excluding payment details, is sent to BookSolve Computer Systems Ltd. for service monitoring and development purposes.

In the event of a problem with your order you may be contacted by the University Bookshop at Canterbury Christ Church University or, if the problem is system related, by BookSolve Computer Systems Ltd.

To remove your data from Shoemakers please see the contact details on the home page. To remove your data from Merlio Developments Ltd. please see the contact details on https://www.booksolve.com/.

All accesses to this site are logged (including the source Internet Protocol address), and may be used for server performance and usage management.

If you have any queries about how your data is collected and stored by this site please contact BookSolve Computer Systems Ltd..

Data Security

All personal data transmitted to this server should be strong-encrypted (at least 40bit, depending on your browser configuration). Please ensure that either a closed padlock (Microsoft Internet Explorer) or unbroken key (Netscape Navigator) is shown on the status bar of your browser before submitting any sensitive data.

Once submitted your order is separately encrypted to prevent interception during transmission to Shoemakers.