This book is the ideal resource for anyone working as a nurse mentor. Using case studies and examples based on the specific Nursing and Midwifery Standards (NMC 2008) the book supports qualified mentors towards meeting the evidence requirements of an annual mandatory update.
Tells about developing skills to manage and improve health and social care services. This book focuses on the role that a manager can play in ensuring effective delivery of high-quality services. It employs examples from social care and health settings to illustrate techniques for managing people, resources, information, projects and change.
A collection of eight public administration cases that aims to help students practice the decision-making skills they need in their jobs as public managers. Each case includes background data such as budgeting priorities, political imperatives and zoning issues.
The Second Edition of this esteemed text explores leadership from the head to the toe of an organization - whether that leadership is traditional or virtual, and whether the organization is corporate or non-profit.
Presents an analysis of the transition from a comprehensive and universal service to New Labour's 'mixed economy of health care', in which hospitals with foundation status, loosely supervised by an independent regulator, are run on largely market principles. This book also aims to demystify slogans such as 'diversity' and 'local ownership'.
Presents a way of bringing about improvements in healthcare services by being user-focussed. This work explores the underlying concepts, methods and practices of EBD, and offers an approach to healthcare customer satisfaction. It also includes a foreword by lynne Maher, Head of Innovation Practice, University Of Warwick, Coventry.
Rewritten with case studies, tools, tips, and reflections, this book tells that what it takes to build sustainable trust in the workplace - trust that withstands the tests of time, geography, and an increasingly competitive marketplace. It provides the detailed blueprint available for building trust-based connections and organizations.
Practitioners working in the helping professions realise the importance of supervision as a space for: reflection; compassionate inquiry; and continuing professional development. This book presents examples of good practice which will help readers to enhance their own supervisory relationships.
If you re looking to develop and improve your nursing, health or social care practice, either individually or as part of a team, the Practice Development Workbook for Nursing, Health and Social Care Teams offers a wide-ranging selection of activities, tools and resources covering vital aspects of practice development.
Never has it been so important that aspiring leaders are quipped with the theoretical and practical know-how to drive forward health reform and ensure quality. This timely and exciting new text enables health care students and practitioners to become reflective and genuinely mindful leaders.
The relationship between nursing theory and practice has been an area of intense professional debate for many years. With new governmental directives relating to how nurses care for patients, the debate continues about how and why nurses care has never been more important. This book looks at the key issues in this field.
Little attention is given to understanding a concept central to the NHS: its embodiment of kinship, and its expression in the compassionate relationship between clinician and patient. This argues for the delivery of care and treatment as expressions of compassion and challenges managers to improve services with that at the centre of their thinking.