For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competencefrom the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.

This new edition examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills. Fully updated with the latest research, this makes an ideal core text.

Integrates the theory and skills of intercultural communication with the practices of multinational organizations and international business. This title provides students with a general awareness of diverse world views, insights on understanding and overcoming cultural differences, and a clear path to international business success.

Make information memorable with creative visual design techniques Research shows that visual information is more quickly and easily understood, and much more likely to be remembered. This innovative book presents the design process and the best software tools for creating infographics that communicate.

With over 200 images and extensive how-to and how-not-to examples, the new edition of the book The Financial Times voted one of the 'six best books for data geeks' has everything students and scholars need to understand and create effective data visualisations.

As more companies want e-learning for training and development, they often task lone individuals with the work. And when you're on your own, you need workarounds and shortcuts. Think of E-Learning Department of One as your lifeline, covering the entire scope of e-learning design and development, all from the lens of how to get by with limited resources, help, and time.

And he poses the question that will dominate the next half-century: where will AI take us next? ________________________________________________ 'Metz tells his engrossing story through the lives of a dozen geniuses, scores of brilliant men (mostly), and an ongoing, cutthroat industrial and academic arms race .

A guide to negotiation. Including principles such as: Don't bargain over positions; Separate the people from the problem; and, Insist on objective criteria, it simplifies the whole negotiation process, offering an effective framework that ensures success.

An essential new guide to giving, soliciting and receiving feedback

This book provides the invaluable intercultural knowledge to help you make a deal, sell your product, or find a joint venture, no matter where your business takes you.

A systematically revised and updated new edition of a highly acclaimed text which was an immediate bestseller on courses around the world.

A visual guide to how the world really works, through stunning infographics and data visualisations, thoroughly revised, recalculated and reimagined for this new edition.

A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction.

Think negotiation is a boardroom battlefield? Think again.

Examines and then smashes to tiny fragments the 'dusty old rules' of standard networking advice. The author shows how the very traits that ordinarily make people networking averse can be harnessed to forge an approach that is just as effective as more traditional approaches, if not better.

This book provides an accessible guide to the fundamentals of effective business communication. Taking account of the thinking processes which inform the way we interact, it will help you process information more effectively and create stronger relationships and networks.

Making a case for a reflexive approach to leadership that is informed by in-depth studies of managers. The book aims to facilitate reflexivity in terms of challenging one's position - understanding of leadership - and considering alternatives.