This new edition examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills. Fully updated with the latest research, this makes an ideal core text.
This book provides an accessible guide to the fundamentals of effective business communication. Taking account of the thinking processes which inform the way we interact, it will help you process information more effectively and create stronger relationships and networks.
A guide to negotiation. Including principles such as: Don't bargain over positions; Separate the people from the problem; and, Insist on objective criteria, it simplifies the whole negotiation process, offering an effective framework that ensures success.
Integrates the theory and skills of intercultural communication with the practices of multinational organizations and international business. This title provides students with a general awareness of diverse world views, insights on understanding and overcoming cultural differences, and a clear path to international business success.
When it comes to persuasion, success can begin before you say a word. In Influence, the author transformed the way we think about the craft of persuasion. In this book, he offers revelatory new insights into the art of winning people over: it isn't just what we say or how we say it that counts, but also what goes on in the moments before we speak.
Examines and then smashes to tiny fragments the 'dusty old rules' of standard networking advice. The author shows how the very traits that ordinarily make people networking averse can be harnessed to forge an approach that is just as effective as more traditional approaches, if not better.
Making a case for a reflexive approach to leadership that is informed by in-depth studies of managers. The book aims to facilitate reflexivity in terms of challenging one's position - understanding of leadership - and considering alternatives.
Infographica collects intriguing data from across our planet - including facial hair styles of famous dictators, the countries with the most McDonald's restaurants and the world's most expensive divorces - and presents it in stylish, memorable and original infographics.
Make information memorable with creative visual design techniques Research shows that visual information is more quickly and easily understood, and much more likely to be remembered. This innovative book presents the design process and the best software tools for creating infographics that communicate.
For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competencefrom the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.