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    Quality Management for Organizational Excellence New International Edition

    £71.09
    £78.99
    Price-Match is available in-store for recommended titles in CCCU module handbooks
    ISBN: 9781292022338
    Products specifications
    Attribute nameAttribute value
    AuthorGoetsch, David L.
    Pub Date26/07/2013
    BindingPaperback
    Pages472
    Publisher: PEARSON EDUCATION LTD
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    Availability: Available for despatch from the bookshop in 48 hours

    For all courses in quality management, quality engineering, quality technology, and continuous process improvement, in universities, colleges, community colleges, and corporate environments.



    This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness. It coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial "people" aspects of quality). Direct and straightforward, it links "big picture" theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.