A how-to guide to working effectively with adult audiences in small or large presentation settings. With an emphasis not only on communicating information, but also on winning audience approval and buy-in, this friendly and humorous little book can be read in one sitting on the plane or train as a do-it-yourself mentor, speaking coach, image consultant, and train-the-trainer all in one. The topics range from "pack for success and catch the early train" through "closers for summary, review, reflection, and connection." Also featured are strategies for designing audience handouts, seating the audience, maintaining group energy, working with angry and challenging audiences, structuring breaks so the audience returns after the break, and more. Assessment methods include self-evaluation, formal evaluations, and partnering with trusted colleagues for collaborative observation and feedback.
